112 attributed reviews for the LOCAL GOVERNMENT sector

"Training & trainer both excellent. Nicely paced & presented."

Alan Ramsay

Durham County Council

"I would like to say that I really enjoyed the course, I learned more than I was expecting and the trainer delivered this above my expectations. The user guides and exercise book have been really good to refer back to. I have also used the you tube videos for reference as well and found these to be of a great use. I will recommend this company and this course to other users in our authority and other authorities I work with. Thank you once again for delivering this to us. "

Daniel Smoker

Havering Council

"Great content, very informative, well structured. Manager recommended this course."

Holly Palmer

Derbyshire County Council

"Really loved the pace, content and the trainer was really engaging and helpful."

Nathan Walker

City of Lincoln Council

"Course content great & we had a very patient trainer. Thank you."

Jayne Pasco

Waltham Forest Council

"Fantastic trainer, well paced and knowledgeable."

Gary Brittain

Southend-on-Sea Borough Council

"Brilliant, very enthusiastic and engaging trainer. He was very knowledgeable about all aspects of SQL. Lovely guy."

Thomas Critchley

Ministry of Housing, Communities and Local Government (MHCLG)

"The follow along with the trainer's style worked really well virtually. I've recently had online training (with a different provider) which was more trainer shows, student completes exercises and it didn't work well. Wise Owl was the total opposite of that experience; the flow and openness of the trainer's style made for an excellent learning environment."

Billy Bates

Homes England

"Trainer and the training was excellent. We really enjoyed the content, presentation and delivery of the training. Trainer was very practical, friendly and highly helpful which is very different from other training courses I have attended."

Siva Chandrasekaran

Cheshire East Council

"Excellent course - well paced, great lunch & everything worked! Trainer was fantastic and would recommend or use again."

Richard Warren

Southend-on-Sea Borough Council

"Our trainer was brilliant. Very patient and very knowledgeable, could answer all of our questions. I have used Power BI but everything I know is self taught. I wanted to check that I was doing things the right way and find some useful tips and tricks."

Chris Powell

Homes England

"Excellent pace, interesting and felt at ease to ask any questions. All sections well explained. The laid back (non formal) approach which came across on the website followed through on the course."

Jenny Davies

Welwyn Hatfield Borough Council

"Our trainer was enthusiastic and very helpful. He took the time to go back, where people had missed things and helped with any questions we had to do with our own work, not focused on the course. He allowed us to tailor the course as we wanted and choose our own path with what he demonstrated. I chose Wise Owl due to its reviews, its price was competitive and covered everything I wanted in a convenient manner. I would ask to go on another Wise Owl course in the future."

James Hinkley

Homes England

"Very good organisation and pace. Very easy to stay engaged and focused. "

Roberto Roselli

Waltham Forest Council

"Very well presented and interesting course."

Peter Thomas

North East Lincolnshire Council

"A great trainer - clear and concise in her delivery, great subject knowledge and very approachable. It was a pleasure to do the course with her. The online training was delivered really well and it was easy to follow the presentations and complete the tasks set for us."

Joanne Holt

Greater Manchester Combined Authority (GMCA)

"Great. Good pace."

Debra Sloan

Cheshire East Council

"The course was great! Learned so much and even gave me new ideas/knowledge on how to startup my project. The trainer is brilliant with the way he made the lessons so easy to understand (despite the information overload). Great job and thanks again! "

Ramon Dimaano

Waltham Forest Council

"Everything was well thought through. Clean laptop! Content excellent, skills easy to apply to role. Trainer very flexible and made us feel welcome. An excellent learning environment."

Daniel Rowan

Ministry of Housing, Communities and Local Government (MHCLG)

"I really enjoyed the course and it will have a significant impact for my service. The course was really well paced so that everyone could keep up regardless of their experience. I find that Wise Owl have a really brilliant ethos. They treat you as an individual and try to understand the training need rather than just throwing out a generic course. They are always happy to adjust their approach to suit the need unlike other maybe larger providers. This makes the training more effective and impactful. It is also much better value for money!"

Tom Dowler

Southend-on-Sea Borough Council

"Very well taught as with other Wise Owl courses I've attended. "

Isobel Russ

Ministry of Housing, Communities and Local Government (MHCLG)

"As the most inexperienced person in the room I felt SSRS is very friendly and the trainer made sure I kept up and understood each part of the course."

Amanda Newton

North East Lincolnshire Council

"Excellent. Exercise book will help to reinforce topics covered."

Maureen Lee

North East Lincolnshire Council

"Our trainer was great, very clear and happy to go into any questions we came up with. I liked how flexible the course was depending on the attendees' ability levels and interests. I also thought the model of typing along with the trainer (rather than sitting through a bunch of slides) worked really well to keep me engaged and awake, even on a Friday afternoon!"

Isobel Russ

Ministry of Housing, Communities and Local Government (MHCLG)

"Superb job. One of the best courses I've been on. Fantastic trainer - very knowledgeable, hugely personable and an excellent presenter. We had a lot to cover in the three days. Not once did I feel rushed, not once was the instruction anything other than clear, well explained and very well organised. Kudos too to the people who write your manuals - they are excellent - clear, concise and easy to absorb. This is my second Wise Owl course and I will sing your praises to anyone who cares to listen. What makes the difference? The human touch and the thought and care. You're dealing with a person, not an opaque and convolution online registration process. A great deal of effort has gone in to the content of the courses and their manuals and above all they're delivered by likeable, knowledgeable people who want you to learn."

Tony Smith

Newark and Sherwood District Council

"It was great to know that our trainer could see what we were doing remotely and track with us. A positive experience of an on-line training course. Thank you."

Beverley McNamara

Greater Manchester Combined Authority (GMCA)

"Very informative. The course gave a great introduction to the basics, allowing for sound further application. Great trainer."

Jess Wibberley

Ministry of Housing, Communities and Local Government (MHCLG)

"Trainer was patient and answered all questions thoroughly. Overall a great course."

Georgie McEwan

Greater Manchester Combined Authority (GMCA)

"For an online course, I thought it was excellent. The IT worked very smoothly and our trainer was very engaging."

Nigel Flower

Devon County Council

"We had a great trainer who provided a day full of great content which was extremely well organised and she managed to also make it very enjoyable!"

Jessica Lewis

Greater Manchester Combined Authority (GMCA)

"Enjoyed the course. Content and trainer very engaging and have come away with new skills & ideas of improving business processes."

David Hallworth

Cheshire East Council

"Wise Owl are brilliant at virtual training which cannot be easy currently. I had my doubts it would be as effective as a classroom, but I was reassured with the pre-test before the course and it turned out to be. The admin was brilliant and our trainer was excellent and patient despite my HP laptop with no mouse. "

Gary Meyler

Ministry of Housing, Communities and Local Government (MHCLG)

"Really useful - very clear content and well structured, very engaging and entertaining course leader."

Sally Walsh

Ministry of Housing, Communities and Local Government (MHCLG)

"Really great course, expert trainer and great resources. I chose the course based on recommendations and my previous experience of both the supplier and trainer – would highly recommend."

Bowie Penney

Ministry of Housing, Communities and Local Government (MHCLG)

"Our trainer did an amazing job. She was so patient and explained everything very well. I learnt a lot of new techniques."

Karen Chambers

Greater Manchester Combined Authority (GMCA)

"Our trainer made the course really easy to follow and understand, she was very thorough and I liked that fact that we practiced what we had learnt."

Alison Hopkins

Greater Manchester Combined Authority (GMCA)

"Well-paced, good sample data, honest advice and excellent trainer - would recommend to others & look at additional courses."

Dan Hodgson

Oldham Council

"Thank you for being so patient with me."

Patricia Amadi

Gravesham Borough Council

"Trainer did a great job adjusting course to our specific requirements, so we all got a lot out of the training."

David Wheatley

Ministry of Housing, Communities and Local Government (MHCLG)

"Very well delivered course with excellent guidance and manual. (Recommendation came from our ICT team.)"

Graham Rose

City of Lincoln Council

"Very knowledgeable trainer and good resources."

Julie Ross

Thurrock Council

"Set at a good pace and allowed time for exercises so it was not all copying from the screen. I'm leaving pretty confident I can write and understand basic queries."

Jeremy Barton

Ministry of Housing, Communities and Local Government (MHCLG)

"Really good pace and coverage of topics. Very happy, thank you."

Marie Woltman

Devon County Council

"I was very impressed with the organisation e.g. pre-course check session, opening the Teams 'classroom' 30 minutes before the start time to deal with any technical issues. Teams and the remote desktop were utilised and I do not feel I would have got any more or less from the training by doing it in person (rather than remotely)."

Bethan Griffiths

Cheshire East Council

"Pacing and level of course was spot on. Right mix of professionalism and humour."

Mark Tyrie

Waltham Forest Council

"Excellent! Wonderful!! Thanks. Also excited to view tutorials on your website."

Anne Quinn

Cheshire East Council

"A brilliant trainer, really enjoyed the two days, thank you! Recommendation came from colleagues."

Leonie Field

Ministry of Housing, Communities and Local Government (MHCLG)

"The course was great and very detailed. Trainer was great and I thought the online experience was perfect."

Alison West

Homes England

"Great course, well timed and structured and hands on, really enjoyable."

Peter Thorley

Cheshire East Council

"This course was bespoke and not only met our needs, actually provided the team with additional skills and knowledge of Excel which will make us quicker and more effective in the future. Our trainer was patient and thorough and only moved on when she knew everyone had understood and demonstrated they could complete the exercise. Would definitely recommend Wise Owl."

Katie Davis

Greater Manchester Combined Authority (GMCA)

"Really appreciate the accompanying manual for future reference."

Callum Walker

Cheshire East Council

"Excellent course and trainer. It's all good."

Antony Bateman

London Borough of Newham

"Really engaging session with a brilliant trainer who helped throughout."

Kate Lawler

Greater Manchester Combined Authority (GMCA)

"Loved the slicers, drill through filters, filtering reports and maps sections. A thorough grounding provided and some useful tips on data cleansing."

Barry Tobin

Homes England

"Thanks for a very useful 2-day course. I think it worked very well remotely and we didn't run into any problems during the 2 days. The trainer was very knowledgeable on SSAS and provided us with some good examples and help when we needed it on the exercises."

James Rapkin

Southend-on-Sea Borough Council

"The trainer was very patient and clear during training. The manual and exercise books and USB will be useful to remember what I've learned."

Kadija Saidi

Surrey County Council

"Our trainer was fabulous and explained things really clearly and gave loads of options and shortcuts. I had a sleepless night worrying but she is an excellent tutor who put me at ease and I thoroughly enjoyed the training. This will allow me to use these new skills in my day to day work and has also upskilled me for taking on new tasks."

Sue Mallinson

Greater Manchester Combined Authority (GMCA)

"Excellent. Highly knowledgeable trainer. Superb offer of additional help at end of day. Recommendation came via colleague at Waltham Council. Training across 3 days, Q&A over the phone with Wise Owl staff - all positive."

Thomas Morgan

Hounslow Council

"Trainer was great - easy to understand, helpful and open to questions. "

Donna Blakey

North East Lincolnshire Council

"Excellent course, will recommend to colleagues."

Andy Clapham

Derbyshire County Council

"Course had great details and covered useful topics that will be used."

Phil Chambers

North East Lincolnshire Council

"Great trainer & course. Would highly recommend."

David Kirby

Waltham Forest Council

"Very knowledgeable, personable trainer - made the training really easy and enjoyable."

Michael Abson

Durham County Council

"An excellent trainer and the course was excellent for me. I have always struggled with formulas but found this explained them really well. Also really great that we have a folder with the spreadsheets we worked on so that I can refer back, and refresh my memory if needed. The course was put together for us based on our knowledge."

Karen Wetton

Greater Manchester Combined Authority (GMCA)

"Excellent venue, availability of refreshments and lunch. Nice laptops. Good pace and amount of content (not too much). Interesting topics to practice with. Helped maintain interest and make course fun!"

Rob Green

Ministry of Housing, Communities and Local Government (MHCLG)

"I now feel more at ease with something that has confused me for a while. I have greatly enjoyed the course and the content will be a great starting point to develop my knowledge. The guide and examples to take away are great and highly detailed. Very informative and easy to understand for a relatively new subject for me. Thank you for a lovely 2 days."

Sarah Barnes

Surrey County Council

"The virtual course worked well and was well organised. The instructor was able to see our screens and help if we were getting stuck so no one fell behind. The manual arrived in the post in good time. I think the practicality of the course will help me remember what I have been taught."

Carole Tomlinson

Cheshire East Council

"Experienced, friendly & approachable trainer, constantly checking if every one okay and good. Content appropriate. Small class, everyone got enough attention. Delivery; right speed, not too fast/slow. Unlimited supply of tea/coffee/biscuits. Colleagues recommendation."

Kin Chung Ow

Ministry of Housing, Communities and Local Government (MHCLG)

"I was really impressed with this course, the prep, the content, pace and the excellent trainer. The course materials are fantastic; book, exercises, data files and examples, all of which will be really easy to refer back to. The most well organised and presented course I have been on in years. Wise Owl have seriously got this together from the customer's perspective and thought of everything to make sure the attendee succeeds both during the course and afterwards. "

Glynis Caulfield

Cheshire East Council

"Good environment and facilities. Love the Nespresso coffee and lunches. The trainer was really engaging and the database subjects made this much more interesting."

James Young

Ministry of Housing, Communities and Local Government (MHCLG)

"Our trainer was really patient, helpful and clear with guidance and instruction."

Jane Mobey

Greater Manchester Combined Authority (GMCA)

"The course was great and very beneficial. The content was good and the trainer was great. The layout of the room including refreshments was very thoughtful."

Ahbab Miah

London Borough of Tower Hamlets

"Very enjoyable - lots and lots of detail (the manuals sent in advance will help), very well run course."

Darren Sugg

Ministry of Housing, Communities and Local Government (MHCLG)

"Our trainer was a great host, with the ability to convey the information in a clear and concise manner. The day was filled with information but kept a good pace that enabled us to get through the course with enough time to take breath and ask questions where needed."

Anthony Gray

Homes England

"Trainer was excellent and very helpful, would highly recommend."

Jade Thomson

Greater Manchester Combined Authority (GMCA)

"Course was well presented, clear and informative for a new SQL user. Trainer was excellent, really helpful and couldn't do enough for me - thank you!"

Christopher Drapier

Ministry of Housing, Communities and Local Government (MHCLG)

"I really enjoyed this course and found the trainer very knowledgeable and approachable. This is the second time I have done the course - in classroom and online and I enjoyed both of them. I wanted a refresher (on what I had previously learnt) as I don't use excel enough in work to put a lot of the tasks into practice. I still learnt extra/new things and I would recommend this course. "

Claire Harrison

Greater Manchester Combined Authority (GMCA)

"Such a great course! Probably the best course of this type that I have ever been on."

Radoslaw Kowalczyk

Ministry of Housing, Communities and Local Government (MHCLG)

"A really great trainer - very clear, extremely knowledgeable and always made sure everyone was on track. He also took the time to catch me up when I had to leave unavoidably, and I really appreciate that as he certainly didn't have to."

Beverley Pickard-Jones

Ministry of Housing, Communities and Local Government (MHCLG)

"Very well delivered training of a very difficult subject."

Solomon Odunlami

Ministry of Housing, Communities and Local Government (MHCLG)

"Very informative course. Useful exercises. Lovely lunches."

Amy Cooke

Derbyshire County Council

"The course was really good, our trainer is an extremely friendly and knowledgeable person who made me feel comfortable when asking questions."

Nicola Mills

Greater Manchester Combined Authority (GMCA)

"Great course."

Shiv Haria

Ministry of Housing, Communities and Local Government (MHCLG)

"An amazing course that was really informative and enjoyable. Would have loved it if it was longer as I would have liked more time to practice! An amazing trainer - really friendly and patient and explained things really well. (SQL) Another brilliant course. Full of content and easily explained with lots of examples. This will be incredibly helpful in my role of producing reports & summaries for staff at all levels. (SSRS) I really couldn’t praise the training, or the trainer, enough. Not only will the training be absolutely invaluable in my work (SQL and SSRS), but I can honestly say it was the most enjoyable training I have ever done as well!"

Ann Laing

Thurrock Council

"Best training I have ever received on any subject at any point! Trainer very engaging, encouraging and knowledgeable. Course recommended by all colleagues."

Danny Hopton

Derbyshire County Council

"I found everything relevant and useful. Some bits I already knew but it was good to get a refresher. Our trainer was extremely patient and had a way of explaining things that made sense to all on the course. I was always fearful of having to use excel but this course has made it much less scary. Thanks again."

Maxwell Brown

Greater Manchester Combined Authority (GMCA)

"So much content on Power BI, it's great to have time with someone so knowledgeable. Been on Wise Owl course before. "

Chris Clow

Waltham Forest Council

"Great course, engaging trainer, fantastic materials."

Paul Silvester

North East Lincolnshire Council

"Trainer was extremely helpful."

Dan Paterson

Oldham Council

"Was the only one on the course, so fab 1:1 training. Reviews are very good."

Christine Lee

British Council

"We had a superb trainer who was very clear and extremely patient. She did a great job."

Michelle Waugh

Greater Manchester Combined Authority (GMCA)

"Course was very well presented and covered lots of material. Managed to cover sub-queries which I was really keen to learn. (SQL) Course was at a very good pace, everything was well explained in a way that was easy to understand. Very good trainer & course - I would highly recommend. (SSRS)"

Louise Hunt

Thurrock Council

"As a novice to Excel the course was simple to follow with good instruction and direction. Coming away I felt I had learnt so much and having the full course interactive makes a massive difference as you are physically navigating and completing the tasks yourself rather than watching and listening to the trainer. Coming away with all the notes, workbooks and completed exercises is great as well as I can keep testing myself regularly."

Jamie Westcott

Greater Manchester Combined Authority (GMCA)

"Trainers have extensive knowledge in their subjects and are very thorough, will definitely be booking the advanced SSIS with WiseOwl. "

Sheereen Ashfaq

Vale of Aylesbury Housing Trust

"Very well paced, excellent delivery. Got a good sense of the scope and potential of Power BI as a reporting and communication tool."

Rashid Jussa

Waltham Forest Council

"The trainer was really professional and did a good job taking us through the basics of Power BI."

Simon Gates

Cheshire East Council

"Really enjoyed how engaging the trainer was, definitely made learning easier. Remote desktop worked well with the trainer being able to see all of our screens. I chose this course with my line managers to try and get an understanding of power apps so we could eventually build our own database system using it."

Oscar Freeman-Davies

Devon County Council

"Course materials along with teaching - all excellent."

Joshua Boddington

Cheshire East Council

"I found the course very helpful and informative. I'm new to SQL and found it easy to understand. Would recommend to others and am now putting the learning to good use."

John Marsden

Tameside MBC

"Clear content. Excellent pace."

Peter Worthington

Waltham Forest Council

"Very knowledgeable trainer who knew the course in detail. Exercises were useful to put into practice and review the work we had been through. Course content was flexible to meet our needs. Recommendation came from colleagues."

Angus Gibson

Ministry of Housing, Communities and Local Government (MHCLG)

"Very comprehensive training course without being so much that it became overwhelming. Very knowledgeable, friendly and helpful trainer who communicated and explained the content effectively. I also think the course manual and exercises provided are excellent and I am sure will be really useful resources post-training."

David Caldwell

Cheshire East Council

"The trainer was absolutely brilliant: the tone and pace of the delivery; the willingness to help and responses to queries; professionalism and how personable was endearing. As per response to covid pandemic: glad to get is back in the class room as quickly as possible; the thoughtfulness was great... down to personalised cleaning kit and milk! Thanks."

Akintunde Oladimeji

London Borough of Tower Hamlets

"I really enjoyed the course and found it beneficial. Fortunately the other attendees were at a similar level with some basic subject knowledge already, so we were able to focus on some of the more advanced aspects."

James Roberts

Devon County Council

"Excellent course delivery. Research about the company and feedback from colleagues informed choice."

Olu Sonuga

London Borough of Newham

"The trainer was excellent. The whole experience invaluable. (SQL) Really enjoyed the course. The trainer was great. Been an excellent experience with Wise Owl. Covered a lot in 2 days. (SSRS)"

Manbir Virk

Thurrock Council

"A great instructor, extremely welcoming, and very sensitive to the way different members on the course engaged with and interpreted information. Made for a seamless and informative course. Would recommend!"

Patrick Thewlis

Ministry of Housing, Communities and Local Government (MHCLG)

"Good to get resources to take away. Helped me make sense of basic SQL. Course was in a logical order."

Tim Roast

Ministry of Housing, Communities and Local Government (MHCLG)

"A fantastic trainer - very helpful, patient and encouraging. I learnt a lot and would highly recommend!"

Grace Pitkethly

Ministry of Housing, Communities and Local Government (MHCLG)

"Very professional starting from the pre-course communication and pre-course materials received, to the course itself. The trainer was brilliant, nothing was too drawn out or overexplained but just enough to ensure it was understood, very methodical and professional. Thank you very much, I really enjoyed it and wouldn't hesitate to book on the next level course."

Trish Smee

Greater Manchester Combined Authority (GMCA)

"Really good course, went at a good pace and covered everything that I wanted it to. I feel much more confident using Power BI and have a better understanding of what applications it can be used for. The trainer was great, he was very knowledgeable and made the course enjoyable!"

Ralph Halliday

Ministry of Housing, Communities and Local Government (MHCLG)

"The course was run really well - it was very interactive and our trainer was really good at communicating and being patient with everyone, as we worked our way through doing the activities he shared on his screen. The delivery of the course online was well thought through and I was really impressed with the organisation of ensuring that we had everything set up ahead of the training."

Chloe Enevoldsen

Ministry of Housing, Communities and Local Government (MHCLG)