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Using AI Tools

Two days (09:30 to 16:30 UK time each day)

This course is available in the following formats (all prices exclude VAT):

Classroom (London)
Classroom (Manchester)
Onsite (your office)
Please ask
Online (your home)
You can book a place on this course either online through this website, by phone, by email or by filling in our enquiry form.

There aren't any particular things you need to know to attend this course, although if you don't use a computer on a day-to-day basis you won't get much out of the two days!

Course schedule

Here are our next few Using AI tools course dates:

Dates Times Venue Price (excl. VAT)
05-06 Sep 09:30-16:30 Online £825 Book
16-17 Sep 09:30-16:30 Manchester £995 Book
19-20 Sep 09:30-16:30 London £1,350 Book
23-24 Sep 09:30-16:30 Online £825 Book
07-08 Oct 09:30-16:30 Manchester £995 Book
Show full list of dates

Got a handful of like-minded people in your organisation? You could consider booking your own customised onsite course, whereby you get to pick the dates and venue!

Course Contents - PDF

Using AI tools training course contents

There are two ways you can try to cope with the onslaught of AI tools which are transforming the world's workplaces:

  1. Ignore anything to do with AI and hope the tools will all go away (the most tempting strategy).

  2. Learn to use AI as efficiently as possible, so that you can embrace it rather than be slightly fearful of it.

This two-day course (unsurprisingly) shows you how to follow the second path. It includes topics such as how to write a good prompt, how to work with files and images, the costs, strengths and weaknesses of the different tools available ... and much, much more. Because this is a new course it's possible that we may tweak the contents published below before we give the first course date in September, but it will be a tweak and not a rewrite!

The contents of this course are as follows:

Behind the scenes

  • Understanding how AI works
  • Using this understanding

Comparing AI tools

  • ChatGPT
  • Copilot
  • Gemini (formerly Bard)
  • Comparing costs of each

Writing code for dummies

  • Generating VBA macros
  • Tips on SQL queries
  • Python programming

Prompt engineering

  • Creating context
  • Prompt techniques
  • Using analogies and examples
  • Sensitivity versus specificity

Advanced prompt engineering

  • Iterative refinement
  • Feedback loops
  • Role-playing
  • Strawman vs Steelman

Different input methods

  • Uploading files
  • Voice prompts
  • Using images as inputs
  • Live web browsing

Preparation of data

  • Pre-processing
  • Techniques for data cleansing

Formatting outputs

  • Choosing the detail level
  • Lists and tables
  • Choosing output formats
  • Exporting results

Copilot within Excel

  • Licensing costs
  • How to use effectively
  • Checking formulae

Copilot within 365

  • Using Copilot in PowerPoint
  • Using Copilot in Word
  • Other Copilot uses

Working with images

  • Tips for generating images
  • Using Dall-E
  • Modifying images

Customising ChatGPT

  • Keyboard short-cuts
  • Renaming and deleting questions
  • Archiving chats
  • Turning off chat history

Variables in ChatGPT

  • Creating variables
  • Referencing variables
  • Combining in templates

The GPT store

  • Plug-ins vs GPTs
  • Useful GPTs available
  • ChatGPT Team

Specialised AI tools

  • Productivity tools
  • Information retrieval
  • Advanced data analysis

Real world case studies

  • Typical business problems
  • Worked examples of using AI

Creating your own GPTs   if time

  • The ChatGPT API
  • Design issues
  • Addressing confidentiality

Virtual assistants   if time

  • Creating a virtual assistant
  • Reminders
  • Scheduling

Moderation   if time

  • How AI moderation works
  • Jail-breaking AI tools
Please see further up this page for what you should know beforehand (if anything) in order to attend this course.

Why Choose Us?

Here are some reasons to choose Wise Owl courses:

In addition, here are some benefits unique to classroom training:

And some benefits specific to online training:

  • Courseware manual posted to you in advance
  • Free half-hour pre-course check-up included
  • Our clever system means you can use our laptops (and we can see them)

What other people have said

Our thanks to everyone who agreed to share their thoughts. All of the following reviews are from the last 3 calendar years:

"It's sometimes easy to give top marks on a review; however, this is absolutely deserved. The trainer was excellent, friendly and knowledgeable. He ensured everyone was on track, kept note of queries and expanded things when he could. I thought the content, and flow, was really well thought out and appreciated the manual, etc. we get to keep (particularly as paper copies). I think the technology implementation for online was one of the best I have experienced too, with the trainer being able to see everything as it's going. Brilliant overall and I will be recommending you to others, and pushing for more courses."

David Earle (The Phoenix Group)

"Thanks for a very useful 2-day course. I think it worked very well remotely and we didn't run into any problems during the 2 days. The trainer was very knowledgeable on SSAS and provided us with some good examples and help when we needed it on the exercises."

James Rapkin (Southend-on-Sea City Council)

"The trainer was really engaging and paced the content well."

Ian Getty (Torus62 Ltd)

"An excellent trainer, full of energy and really keen to see us improve on our existing SQL skills. Kept me engaged throughout the entire training process. Used SQL in the past but wanted to gain more understanding of the different clauses which are used. Came out of the training with a much better understanding of SQL, in that I now know when to use each clause and how to format queries."

Joshua Woolner (Department of Health and Social Care (DHSC))

"The course was brilliant and the trainer really took his time to explain this which was SO good because SQL is a difficult application to learn. He done really well. So glad I used Wise Owl, I hope to go on the PowerBI training soon, thanks again!"

Amelia Browne (L&Q Group)

There are lots more where these came from (or just refresh this page to change the quotes shown).

How our training courses work

Below are some notes on how Wise Owl courses work, to help you decide whether they're for you or not.

What you'll need

If you book on a classroom course, the only thing you need to bring to the course is ... yourself! We even provide a notepad and a suprisingly nice pen for you to take notes with.

For online training you'll need two things:

  1. A good internet connection (otherwise you'll have a frustrating time); and
  2. A second screen (a requirement, not a nice-to-have!)

You can see full details of our online course requirements here.

When you book a place

If you book a place on one of our courses:

  • For classroom courses we will send out a joining email. That's it!
  • For online courses we will get in touch to organise a half-hour pre-course check to iron out any connection problems before the course (rather than during it).

Whatever type of course you book, we will also send you out a reminder a few days before the course is due to take place - not that (we hope) you'll have forgotten!

What you won't need

For classroom training, you won't need a computer - we (obviously) will provide that. However, you're welcome to use your own laptop if you prefer, providing that you have the correct software installed.

For online training you will need a computer, but you won't need to have any software installed.  This is because you'll use Windows Remote Desktop to connect to our computers, and these will have all of the necessary files and software installed.

The start of the course

For online courses you will be able to join up to half an hour before the course begins. This will give you time to:

  • familiarise yourself with the set-up;
  • meet your trainer; and
  • get to know the other delegates!

For classroom training it's always nice if people arrive a bit early too, to give people time to meet each other (and drink coffee).

You'll be given a full colour courseware manual, an exercise booklet to go with the course and a USB stick for taking course files away (we'll post all this to you for online courses).

After the course

After the course finishes you'll receive a digital certificate proving your attendance (we will gladly send a paper copy on request also).

We don't have any formal arrangement for answering questions after the course, but if you get stuck on something and email your trainer they should (and nearly always do!) respond as quickly as their training schedule allows.

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