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Creating Copilot Studio agents Course (3 days)

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Sam (one of our 7 Wise Owl trainers)

Find the right course for you

All UK prices exclude VAT

85 Google
5-star reviews

 

463 attributed
reviews

Topics covered on this course

  • Creating agents

    Subtopics

    1. Internal versus external agents
    2. Choosing an enviornment
    3. Setting instructons
    4. Assigning an icon
  • Knowledge sources

    Subtopics

    1. Supported knowledge sources
    2. Restricting agents' knowledge
    3. How generative answers work
  • Basic topics

    Subtopics

    1. Understanding topic triggers
    2. System topics
    3. Displaying messages
    4. Commenting topics
  • More on topics

    Subtopics

    1. Adding custom topics
    2. Adding using Copilot
    3. Linking topics
    4. Ending topics
  • Questions and variables

    Subtopics

    1. Asking questions
    2. Reprompt settings
    3. Storing answers in variables
    4. Setting variables manually
  • Conditions

    Subtopics

    1. Adding conditions
    2. Basic expressions
  • Testing your agents

    Subtopics

    1. Testing your agent
    2. Tracking topics
    3. Tracking variable values
    4. Conversational snapshots
  • More on variables

    Subtopics

    1. Topic and global variables
    2. Types of variable
    3. System variables
  • Entities

    Subtopics

    1. Using pre-built entities
    2. Creating closed list entities
    3. Synonyms
    4. Regex entities
  • Using entities

    Subtopics

    1. Using within conversations
    2. Slot filling
    3. Proactive slot filling
  • Error-handling

    Subtopics

    1. Error triggers
    2. Writing error topics
  • Working with agents

    Subtopics

    1. Searching in agents
    2. Content moderation settings
  • Publishing

    Subtopics

    1. Publishing to websites
    2. Publishing to Teams
    3. Analysing performance
    4. Billing overview
  • Adaptive cards  

    Subtopics

    1. Designing adaptive cards
    2. Accepting outputs
    3. Controlling reprompts
  • Power Automate flows

    Subtopics

    1. Setting flow inputs
    2. Basic flows
    3. Exporting outputs
  • Power Automate tasks

    Subtopics

    1. Sending emails
    2. Updating SharePoint lists
    3. Updating Excel tables
    4. Saving OneDrive files

Topics marked will be covered if time allows.

PDF summary of this course (contents, dates and prices)

Note that this is a new course, which means our usual no-cancel guarantee does not apply to all bookings.

Why Choose Us?

Here are some reasons to choose Wise Owl courses:

In addition, here are some benefits unique to classroom training:

And some benefits specific to online training:

  • Courseware posted to you in advance
  • Separate pre-course check-up included
  • Our clever Wordsworth system means you can use our laptops (and we can see them)

We've been in business over 30 years - we must be doing something right!

Creating agents in Copilot Studio course dates

The table below lists the Creating agents in Copilot Studio courses that we currently have scheduled (click on one of the tabs to filter the list).

If you can't see the course you want listed, don't despair! If you can muster 3 or 4 people together, it may well be worth organising an onsite course at your office (we'll provide and set up the computers), or else an online course tailored to your needs.

Date(s) Date(s) Duration Venue Price UK times  
Wed/Fri 03-05 December 2025 03-05 Dec 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Mon/Wed 02-04 March 2026 02-04 Mar 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Tue/Thu 02-04 June 2026 02-04 Jun 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Wed/Fri 02-04 September 2026 02-04 Sep 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Wed/Fri 02-04 December 2026 02-04 Dec 3 days Online £1,350.00 + VAT 09:30-16:30 Book

Show these times in your country and time zone.

Note that this is a new course, so not all the dates show above are guaranteed to run (you can see more details here ).

We don't currently have any Creating Copilot Studio agents courses scheduled in our London training centre. We may consider adding dates - it's always worth asking.

Alternatively, if you have a handful of like-minded people in your organisation, you could consider booking your own bespoke Creating Copilot Studio agents course, whereby you get to pick the dates, training delivery method and venue!

We don't currently have any Creating Copilot Studio agents courses scheduled in our Manchester training centre. We may consider adding dates - it's always worth asking.

Alternatively, if you have a handful of like-minded people in your organisation, you could consider booking your own bespoke Creating Copilot Studio agents course, whereby you get to pick the dates, training delivery method and venue!

If you can't see the course you want listed, don't despair! If you can muster 3 or 4 people together, it may well be worth organising an onsite course at your office (we'll provide and set up the computers), or else an online course tailored to your needs.

Date(s) Date(s) Duration Venue Price UK times  
Wed/Fri 03-05 December 2025 03-05 Dec 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Mon/Wed 02-04 March 2026 02-04 Mar 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Tue/Thu 02-04 June 2026 02-04 Jun 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Wed/Fri 02-04 September 2026 02-04 Sep 3 days Online £1,350.00 + VAT 09:30-16:30 Book
Wed/Fri 02-04 December 2026 02-04 Dec 3 days Online £1,350.00 + VAT 09:30-16:30 Book

Show these times in your country and time zone.

Note that this is a new course, so not all the dates show above are guaranteed to run (you can see more details here ).

About half of our courses are created bespoke for a single organisation, and either delivered onsite (usually somewhere in the UK, but we're willing to travel!) or online. For onsite courses we will usually provide and set up the necessary computers free of charge.

There are four main reasons why you might want to book tailored training like this:

  1. If you have 3 or more people, organising custom training will probably be cheaper than booking people individually onto a scheduled course.
  2. You'll be able to choose the content of any training, and be able to pause it for discussions on how you'll use software internally, or ask to take digressions.
  3. You may not be able to travel to our venues, so it might be easier to ask us to travel to you.
  4. You may not be able to make the dates of our published scheduled courses, and want to be able to choose when your training takes place.

If you'd like a quote for how much a tailored course would cost please let us know what you'd like to achieve and we'll get back to you (normally within half a working day).

What other people have said about our Artificial Intelligence training

Here are some comments we've received about our Artificial Intelligence training . You can see all of our 463 reviews here. We would like to sincerely thank the clients whose names are shown below for kindly agreeing to let us share their feedback.

"The course manual will be useful as a reference to remind us of what we learnt on the course. Previously enjoyed courses delivered by WiseOwl. We trust WiseOwl for useful course material, engaging tutors that make the course interesting and administrating everything so easily."

Tom Morgan

Hounslow Council

"A great trainer, very attentive and made sure we were all able to grasp what was being taught. He took the time to make sure those with issues were supported. The course content was also very good, provided a very good overview of how we can use AI to improve productivity in the work we do. It helped to generate a lot of ideas and ways we could make improvements to our work. Overall, a great course and one I would recommend for those who have an interest in AI and want to get their foot in the door."

Sukhjeet Gill

Hounslow Council

"Really enjoyed the course and delivery style, which was fun and engaging. Our trainer really made everyone feel comfortable and captivated interest with various examples. It has given me some new useful tools for both in and outside of work."

Simon Hayes

Hounslow Council

About this Creating agents in Copilot Studio course

Click on one of the tabs below to see the given information about the course.

Microsoft Copilot Studio allows you to create your own bots - you know the type:

Example of agent

The start of an agent to help website visitors to choose a training course.

This three-day course will show you how to create your very own bot (or agent) to automate any part of your internal or external processes.

Pre-requisites

There are no pre-requisites for attending the course, although you'll find it difficult to follow if you're not already a user of AI tools like ChatGPT, Claude or Gemini.

If you already know how to create flows in Power Automate you will find some of the concepts on the course familiar. This will give you a useful head-start, but knowledge of Power Automate isn't a pre-requisite for this course.

What you'll need to bring

If you book on a classroom course, the only thing you need to bring to the course is ... yourself! We even provide a notepad and a suprisingly nice pen for you to take notes with.

For online training you'll need two things:

  1. A good internet connection (otherwise you'll have a frustrating time); and
  2. A second screen (a requirement, not a nice-to-have!)

You can see full details of our online course requirements here.

For classroom training, you won't need a computer - we (obviously) will provide that. However, you're welcome to use your own laptop if you prefer, providing that you have the correct software installed.

For online training you will need a computer, but you won't need to have any software installed.  This is because you'll use Windows Remote Desktop to connect to our computers using our whizzy Wordsworth online training system, and these computers will have all of the necessary files and software installed.

When you book a place

If you book a place on one of our courses:

  • For classroom courses we will send out a joining email. That's it!
  • For online courses we will get in touch to organise a half-hour pre-course check to iron out any connection problems before the course (rather than during it). We will also ask you whether you want to receive a printed copy of the course manual (and post this to you if you do).

Whatever type of course you book, we will also send you out a reminder a few days before the course is due to take place - not that (we hope) you'll have forgotten!

After the course

After the course finishes you'll receive a digital certificate proving your attendance (we will gladly send a paper copy on request also).

We don't have any formal arrangement for answering questions after the course, but if you get stuck on something and email your trainer they should (and nearly always do!) respond as quickly as their training schedule allows.

FAQs (Frequently Asked Questions

Click on any heading below to learn more!

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What other Artificial Intelligence courses can I take?

Here is a list of all of the Artificial Intelligence courses that we run:

What courses do you have related to this one?

You might like to consider invesigating these related courses:

Related course Days Level
Using AI tools 2 days Introduction
The OpenAI API (Python) 2 days Intermediate or advanced

What are your venues for your classroom Artificial Intelligence courses?

We run our scheduled classroom training courses in the following venues:

Venue Details
Artificial Intelligence training in London We run our courses in London from the LandMark offices in Bishopsgate, right in the middle of the City (and close to Liverpool Street mainline station).
Artificial Intelligence training in Manchester We run our courses in Manchester from the Holiday Inn business centre, which is a few minutes' walk from Piccadilly station.
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Head office

Kingsmoor House

Railway Street

GLOSSOP

SK13 2AA

London

Landmark Offices

99 Bishopsgate

LONDON

EC2M 3XD

Manchester

Holiday Inn

25 Aytoun Street

MANCHESTER

M1 3AE

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