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Posted by Andy Brown on 26 September 2020
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Some statistics on our first 6 months of online training
We ran our first online training course on 23rd April 2020, and now have a tried and tested system based on four pillars:
|Remote desktop||If you attend one of our online courses you will log on to a laptop sitting in our office. Not only does this mean that you don't have to install any software on your computer, but it also means that we can see what everyone is doing, and answer any questions immediately (although we try not to look at people's screens unless they ask us to ...).|
|Teams||After a brief flirtation with GotoTraining, we now use Microsoft Teams for all of our courses - and very well it works too.|
|Pre-course checks||We make an appointment with every online course delegate to check their set-up well before the course itself, to minimise the chances of connection problems occurring on the big day.|
|Posting courseware||We post our courseware, exercises, a pen and a USB stick to each delegate well before the course, so that we (and they) can refer to this on the day itself.|
For the period up to the end of October, here are some statistics on our online training:
|Number of different organisations trained||51|
|Number of different people trained||198|
|Number of delegates on courses||252|
Out of the 174 people who have already attended our online courses, 79 have completed our feedback form. Here are the results (please feel to arrange an online meeting if you'd like to audit these figures, and we will be happy to show you the underlying data):
|Overall feedback||9.25 out of 10|
|Contents of course||9.09 out of 10|
|Trainer||9.52 out of 10|
|Online experience||9.04 out of 10|
These scores are slightly lower in each case than our equivalent classroom feedback scores, showing perhaps that there's still no substitute for human contact. Not quite, anyway.
You can see more details about how our live online training works here.