Microsoft Office training | Microsoft Outlook (1 day)

This course is for Microsoft Office versions up to 2003 - we also run an equivalent Outlook 2007 training course.

This one-day Outlook training course shows you how to send and receive email in Outlook, how to use the calendar, how to manage contacts, and much more besides. Alternatively, consider inviting us to create a custom Outlook training course specially designed for your company.

Microsoft Outlook training - Course Contents

The contents of our Microsoft Outlook course are as follows (any items marked with a * will be covered if time allows). If you aren't sure if this is the right course for you, please either click on one of the content headings below and try some exercises or call or email us to talk through your options. We want you to be on the right Microsoft Office training course as much as you do!

Outlook basics
  • The navigation bar
  • Outlook Today
  • The reading pane
Sending and receiving mail
  • Creating and sending messages
  • Using draft messages
  • Copying and blind copying
  • Creating signatures
  • HTML and plain text emails
  • Desktop alerts
Special options for sending
  • Priority and sensitivity
  • Creating voting buttons
  • Flagging messages
  • Requesting receipts
  • Expiry of messages
Inserting into emails
  • Sending and receiving attachments
  • Attaching Outlook items
  • Hyperlinks
Sorting, grouping and views
  • Sorting messages
  • Grouping messages
  • Customising views
  • Defining new views
Filing mail
  • Creating your own folders
  • Deleting and undeleting messages
Contacts
  • Creating personal contacts
  • Creating distribution lists
  • Viewing contacts
  • Categorising contacts
  • Ways to find contacts
Appointments
  • Views of the calendar
  • Creating appointments
  • All-day events
  • Recurring appointments
  • Setting reminders
  • Sharing your calendar
Finding messages
  • Using the find bar
  • Search folders
  • Advanced finding
Sharing and delegating
  • Sharing items
  • Viewing shared items
  • Delegating mailboxes
  • Private items
Housekeeping
  • PST files
  • Eight ways to reduce mailbox size
  • Archiving messages
Tasks
  • Creating and completing tasks
  • Reminders
  • Assigning tasks
  • Recurrent tasks
Meetings
  • Inviting people to meetings
  • Finding a free time
  • Meeting requests
  • Tracking meetings
Rules
  • Creating rules
  • Examples of rules
  • The out of office assistant

To help see if this is the right course for you, you can see and download examples of our Outlook courseware. You can also look at the differences between Microsoft Outlook versions and see on which Outlook version we currently train.

Microsoft Outlook training - Pre-requisites

Delegates should have experience of sending and receiving email in either Outlook or another email package. This course is aimed at people who work in larger companies which use Exchange Server as their email server - please check with your IT administrator if this is the case before booking this course.

Microsoft Outlook training - Schedule and Prices

Prices for this Microsoft Office training course are as follows:

There will be a maximum of 6 people on each course, and each person will have their own computer. Please take a moment to see why our Microsoft Office training courses are so different, then use our easy-to-use web-based or telephone booking system to book your course place. Alternatively, call (01457) 858877 or email our training co-ordinator.

Onsite Microsoft Office training

In addition to our standard scheduled Microsoft training courses, we also offer onsite Microsoft Office training. This allows you to create a Microsoft Office training course uniquely tailored to the needs of your staff, covering only those aspects of Microsoft Office which they need to learn.

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