Free Microsoft Office training exercise
Sending and receiving mail | Average difficulty

This Microsoft Office SENDING AND RECEIVING MAIL exercise is provided to allow potential course delegates to assess their suitability for the Wise Owl MICROSOFT OUTLOOK course only, and may not be reproduced in whole or in part in any format without the prior written consent of Wise Owl.

Exercise: Replying to Sideshow Bob email, using draft folder

A full answer to this exercise is provided as part of the training course!

1) Download the files needed to start this exercise: exercise-1211.zip (and click here if you experience any problems unzipping this file after downloading it).
2) You've had a message from Sideshow Bob!  It's in the following folder:
Exercise screen-shot 2741 Someone has copied the message to the All email folder
3) Find the message (chillingly, the subject is Revenge) and open it up:
Exercise screen-shot 2742 An empty threat, or one you should take seriously?
4) Create a reply to the message, stating your position, but don't send this yet (just save it):
Exercise screen-shot 2743 You can probably do better than this ...
5) Close down the message, saving it (but not sending it).
6) Find your message in the Drafts folder, and send it:
Exercise screen-shot 2744 You have one unsent message
7) Now you must sit and nervously wait, to see what Bob has to say ...

Thank you for showing an interest in this Microsoft Outlook training course! As mentioned above, full answers to this and other exercises are provided on the course. On all Wise Owl scheduled courses delegates can take away these model answers (together with their own efforts!) on a free USB stick.

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