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How to write good training manuals

Writing good technical documentation isn't easy, but below are some simple guidelines you can follow to avoid the worst traps.

• Use the active tense (the passive tense should be avoided)
• Keep your paragraphs short
• Use diagrams wherever you possibly can (a picture is worth a lot of words)
• Use simple words (avoid employing circumlocutory polysyllables)

Our blog doesn't follow the above rules quite as strictly as our courseware - we're allowed longer paragraphs!

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